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Nom Nom Vegetarian Lentils

October 24th, 2011 by James

There are a lot of good reasons to eat vegetarian once in a while or maybe even frequently. I love meat but I do get sick of it – and legumes give you a great way to cook without meat or with only meat as a seasoning. They are easier on the planet, healthy, and best of all, very cheap. Learn how to cook with beans and lentils and you’ll be finding yourself cooking them more and more.

The following is a pretty easy recipe that is also quite flexible – I suspect you could adapt it to whatever spices and veggies you had on hand and it would still turn out reasonably well. I use a pressure cooker because it is a very easy, fast tool for cooking things that otherwise take a long time, and the results thus far have been great. If you have never used one, do some research before buying (I got a large Scanpan model) and READ THE MANUAL as the contents are quite hot and under pressure, as the name implies, so you should know what you are doing before messing with one.

If my kids would put up with it, I’d probably cook this way 5 nights a week and save meat for the weekends. But even one night a week can save you a chunk of change over a month, so it’s worthwhile and delicious no matter how often you go this way.

Today I’ve modified a recipe called “Transcendental Lentils” from bestrecipes.com.au – the original recipe is also a winner but I made this tonight based on what I had at hand, and I could have eaten the whole pot. Serve over rice or any other way you like to eat lentils.

JW’s Lentils

Serves: 6. Preparation time: 30-45 minutes.

Ingredients:

375g package french lentils (prolly any lentils will do)
1 tbsp vegetable stock powder
125g butter
1 small onion chopped fine
1 stalk celery, chopped fine
1 teaspoon coarse salt
1 teaspoon ground cumin
1 teaspoon ground coriander
1 teaspoon ground turmeric
1 tablespoon mild curry powder (optional)
Pinch ground cardamom
250 g veggies, I used frozen peas, corn, carrots
250 g tomatoes, I used tinned

How to make it:

1. Pick over lentils, rinse well. Add rinsed lentils to pressure cooker with about a litre of cold water and the stock powder. Stir. Bring to pressure (high if your cooker has multiple settings), then cook for about 6 minutes at pressure. Use natural release method before opening the cooker.

2. Meanwhile, in a small pot (I prefer non-stick) melt butter over low heat. While it is melting, add all the spices and combine as the butter melts. Once melted, cook for a few minutes until you can smell the spices in your kitchen. Mmmm butter.

3. Turn the heat up on the spicy butter. When hot, add the onion and celery and cook over moderate heat (bubbling but not burning) until soft, about 3-4 minutes. Add the frozen veggies and cook for another 3 minutes. Add the tomatoes, bring to boil, and cook for 5-10 minutes over low heat.

4. When the pressure cooker has cooled and is safe to open, remove the lid and stir in the veggie butter spice mixture.

5. Return to heat and simmer for about 15-30 minutes, stirring regularly and encouraging the mixture to thicken. I do this by making sure the liquid that rises to the top gets spread around the sides of the pot when stirring.

6. Turn off the heat and let it cool for a few minutes before serving over rice or with crusty bread.


Two years on, Coles still struggling with IT

September 6th, 2011 by James


Over two years ago, Coles chief Ian McLeod announced his team was planning to invest in IT platforms, citing that their liquor operations at least (which include Liquorland and Vintage Cellars), were in recent times still processing orders using pen and paper.

When you go to the Vintage Cellars Corporate site, there is the appearance of a linkage between the web front end and back end inventory systems. Try and put 4 bottles of a certain wine in your cart, and it may tell you they don’t have 4 – they don’t actually say how many they think they have, so you then need to go back and try 3, then 2, then 1 until it lets you add the items to your cart.

If that worked it would be great, but it doesn’t always work. Even ordering over the phone, which you’d assume would have you speaking to an agent with access to better data than the consumer facing web front end, they don’t always know if what they are selling is actually in stock. One recent order I placed for a mixed case of wine, based on a special they were running, saw me wait 3 weeks without delivery.

When I finally I checked my account online, I was surprised to find their system believed I had NO order history, when in fact I had placed two orders in the recent past, one online and one over the phone. No matter. The person on the phone explained they were out of stock and they would send it as soon as stock came in. When would that be? Dunno.

I followed up then via email, responding to the order confirmation that was sent to me when I paid for the case of wine. They responded quickly, again telling me it had been escalated and they had asked for an ETA and would get back to me. A week later I find myself following up again, trying to get an ETA on the ETA.

Australia in general seems to be 5 – 10 years behind the US in online retail and IT systems, at least in my own possibly anecdotal experience.

The staff at the Vintage Cellars contact centre are always friendly and professional when you get to them, but they aren’t always able to solve the problem. David Thodey, CEO of Telstra, made an interesting move a few months back when he opened up a direct line of communication between himself and the customer; when you have an issue you can’t get resolved through the regular support channel, you can escalate it to him and things get moving quickly. Whether or not it actually goes to him is kind of irrelevant.

Conrad Harvey, the IT General Manager at Coles Group, might be wise to do something similar. At present there is no obvious way to contact anyone but the front line sales or online support team. And IT managers should always be able to interact with real customers, so they know what is really happening on the ground.

And not for nothing, the first companies to nail the online retail experience here will likely be the winners in the long run, so it is worth investing in IT now.


HP Australia going down the tubes?

August 25th, 2011 by James

HP, with their recent decision to ditch the personal computer hardware side of their business, have placed themselves squarely in the middle of the software and services market. They are a giant, especially considering their absorption of outsourcing goliath EDS a while back.

So, you should trust that this company knows how to handle things like customer service, technology, the web, and so on. But do you?

I’m not so sure anymore. I tried 3-4 times this week to contact their sales hotline, trying both their consumer and small business numbers. Both resulted in wait times of over an hour, and on several occasions I hung up after 30 minutes or so. No answer.

Over the past few days I’ve repeatedly tried to access the HP online store (Australia version). No dice, most of the time. The proxy server, the upstream server, DNS failure, no response, are all fragments of the error messages I received. You’d think that at least http://hp.com.au would give a result, but not always. When I did manage to get onto the store, clicking on “add to cart” sometimes resulted in a different item going in the cart.

I understand they are having their difficulties. But if you are going to be in the business of managing technology, you should at least be able to make your own website work. And if you can’t pick up the phone to make a sale, how are you going to perform when it comes to customer support?

It begs the question, for sure.


How to make a photo collage on a Mac

August 19th, 2011 by James


This will probably work on a PC as well, but who could bear to sludge through all the Windows Update messages, Norton Antivirus renewal messages, etc. just to get down to business?

After extensive googling on the subject, I found that Photoshop was ill suited to creating an easy photo collage – so even after dropping over a thousand bucks on Creative Suite, you’ll still need something else if you don’t want to be at it for hours.

The consensus on the net seems to indicate two products fit the bill: Shape Collage and Posterino. Both do work quite well, but they cost money. And who wants to spend more money when it could be better spent on a cooler case for your iPhone or a new tortilla press?

The answer comes from our friends at Google – always happy to oblige with free software for the masses. Google’s Picasa app, which is free and runs on the Mac or PC, has a collage feature built in. For what I was trying to do, it was the easiest to use, fast, produced great results, and it was easy to modify the location of individual photos in the collage.

One thing I didn’t like – if you delete a photo, it re-creates the mosaic, moving everything around and changing the layout of sizes, so make sure you know which photos you want to use before starting. Other than that it suited me fine.


Aussie Government has a sense of humour

August 10th, 2011 by James

When we put our two kids in preschool last year, it seemed like a pretty good deal – they got to socialise with other kids and learn new things, make bread, and in general have a great time playing indoors and out. We paid up front and got about half of the fees back, as the government supports putting kids in care so parents can work.

So this year my son went to a new pre-school closer to home. Loves it. Got the receipts – it costs about $1200 bucks a term for 3 days a week, 9am to 3pm. Not too expensive all things considered. Then I noticed the quarterly payments were not being refunded as they were last year, and figured that I hadn’t registered with the new school. So I took the receipts into the government office, waited in line about 20 minutes, and was told that I had to fill out a form each time I wanted to submit a claim. Why? The new pre-school is classified as “registered care”, not “approved care” like last year. Why? Not sure, but no matter.

She hands me the form. It is an 18 page booklet. With very granular information. I am required to submit original birth certificates, passports, etc., every time. And fill out the 11 pages of information in the booklet, every time. Dumbfounded at what seems a waste of everybody’s time and taxpayer money, I go home and fill out the form, get all the documents together, and go back again a couple of days later, armed with original documents, filled form, and receipts. I wait in line again. When it is my turn, she takes the booklet and tells me it will take 8 weeks to process the payment. But here is the punch line: the ‘benefit’ is 61 cents an hour. A discount of a whopping $3.66 a day. She informs me that 61 cents is a lot of money to some people. True that.

Why even bother? Well it makes sense now – that’s why they make you schlep into their office with an 11 page form and a bunch of documents. She admits to me that most people don’t bother, and I suspect that’s why they make it such an overly time consuming and wasteful process – to discourage people from claiming it. It probably costs the taxpayer more to have the forms processed than they amount the parent gets back.

There are many other examples of bureaucracy at this office. The branch I go to is staffed by about 10-15 real people, and there are always 15 -30 people sitting around waiting to make one kind of claim or another. For example, when you to to see a doctor, instead of charging you $43.54 and having the doctor submit claims in bulk for the government portion, you often pay the doctor $75, then take the receipt into this office and get your portion back. It is a manual process and they hand you cash. At some doctors offices you can register and the payment is made directly into your account. At others you might be able to use your bank card to process the claim on the spot, if the terminal isn’t “playing up”. Seem overly complicated? Yes.

But I suppose it keeps a lot of people employed. At no small cost to the taxpayer.


Comedy for Dads

March 30th, 2011 by James

Went to see Chris at the Sydney Comedy Festival a few months back. He’s a very funny guy, and although the younger crowd who are not typical middle class parents will probably not get maximum benefit, he kept us laughing for the whole performance, which went on for nearly an hour. Time well spent for sure.

I went with another ‘stay-at-home’ dad, and we sat in the front row, so naturally we were mocked, but that’s to be expected.

Going out to see a live act was a lot of fun, need to do it more often – and we’ll be watching to see what Chris gets up to next year.


Getting Australian Businesses Online

March 28th, 2011 by James

UPDATE: Although it seemed like a good idea at the time, I was ill-prepared for the response of most of the target businesses we spoke to. The typical answer we received ranged from “people don’t look online for restaurants” to “we won’t get any additional business from a website”. Not what I expected to hear.

So I created a page for a friend of mine who is an independent bricklayer, and registered his page with a couple of directories. His business increased dramatically, and he continues to get regular calls every week from new customers that find him online. Big Shock: people do look online for businesses, even for bricklayers! Who knew? ;)

One thing that did surprise me was Google Places. They will not let a business register their web page on Google Places if their URL is a subdomain. Not sure why, but probably because they want business to register their own domain through the Google funded project that went live here in Australia this year. No matter, it still works without Google Places apparently.

Original Article below:

When searching for businesses online here in Australia – whether they be restaurants, hair salons, or hardware stores, it amazes me how many do not have their own web site or even a dedicated web page.

What’s even more astounding is the sheer volume of online directories – like yellowpages, hotfrog, truelocal, eatability, urbanspoon, and on and on. When you do a search, that is what you find – pages of results from the directories with the same basic address and phone number over and over. But no web page to click through and find out more.

To help with this, I’ve begun to offer businesses a custom subdomain and web page for under $200 bucks a year – and included in that price I register the site with a few directories for good measure.

Where can you find it? http://ourpage.com.au

Ourpage is a little different from the rest – for most businesses who want to get online, their choice is to use a ‘free’ (read – not always or not really free) site to build their own web page, or pay someone hundreds or thousands of dollars to build and maintain a custom site.

I’m demonstrating that ourpage offers an alternative to this. No more excuses.


Ticket issued, hidden sign

October 18th, 2010 by James

I got a parking ticket for parking in a no stopping zone in a school zone. The problem is, it wasn’t a no stopping zone previously (it was legal to park there since the days of Ned Kelly) and the no stopping zone is obscured by the School Zone sign (see photos below). Over $200. Ouch. I have submitted my case for review. Any bets?

Well I didn’t get off, and I paid the fine. I used a bit of the wisdom of the masses via Whirlpool to get feedback on my plight, and the general consensus was that I should have seen it. Too true. But when you park somewhere 3-4 times a week, and that area has lots of no parking signs already, you somehow don’t expect a new sign to crop up. No matter.

What was most interesting at the end of all this was the response from the government and the very clever way they’ve set the system up so that you cannot easily dispute a fine. First of all, the body that you send your review to (the aptly named State Debt Recovery Office, straight out of Mao’s China) is not the same body that ticketed you (in this case, the revenue-rakers at Willoughby City Council). It’s a hand off. The SDRO asks you to submit photographic evidence, then tells you when they deny your request (and it is a form letter, and it’s likely they deny pretty much all requests for review) that they don’t consider photographic evidence when making their decision, since they can’t “validate the location or time”.

I suspect the real reason is that they don’t need to look at photos if they already know they are going to say no. The documentation provided for the review process implies that if you pursue the matter further (in court) you will incur further costs, and the SDRO makes it clear they are not required to review it further. If the amount of time taken by the SDRO to respond to your request made you late in paying the fine, too bad – it is still due by the due date, even though they instructed you not to pay until you heard back from them. And on and on.

Basically if you get a ticket – even if you weren’t in a no parking zone, it will be less hassle, time, and money for you to just pay the fine and get on with life. What this means is that parking rangers are free to issue tickets to anyone, parked illegally or not, and there is little you can do about it.

I bid you safe and happy motoring!


Apple earphone modification

September 12th, 2010 by James

My Sennheiser iPhone headphones with mic started to play up last week – people had a hard time hearing me as my audio was breaking up. I started looking at alternatives. I really wanted to use my Shure in ear phones, was even willing to hold the iPhone 4 up to my mouth to speak, but for some reason that causes me to hear an echo of my own voice, so I have to forego the awesome sound I get from those.

I looked online and prices are actually pretty decent on new earbuds, and there were some bluetooth sets that had decent reviews also at good prices. Then I had an idea – why not try the earbuds that came with the iPhone? Did that, they suck – kept falling out of my ear, sound terrible.

What is a guy to do? The folks at engadget had the answer: put the earpieces from the Sennheisers onto the Apple headset wires. They even had a video showing how to do it.

I had never used a soldering iron before, although I had seen it done. I had to go to Bunnings (the Aussie version of Home Depot) anyway, so I picked up a $7 soldering iron while I was there. Came home, ate dinner, got to work on my project and in 15 minutes they were done.



When they die I will probably invest in a pair of Shures, because I really like the Shure buds (I think I have EC2s or EC3s). The sound, fit, build quality, and customer service is excellent.

But for now I’m quite happy to recycle the Sennheisers and get some use out of the useful part of my Apple buds that came with the iPhone 4.


Make a time lapse video with your iPhone

April 20th, 2010 by James


This weekend I was showing my daughter time lapse videos of sunflowers (using the YouTube player on my iPhone), and she wanted to know how they were made. So, since I hadn’t yet tried out my iPhone tripod mount that I picked up on eBay (yay China), nor my iTimeLapse Pro software, we gave it a go and this is what we came up with.

It’s a lot of fun to do if you have the time, and I’m sure there are a lot of other subjects better suited to the process.

This one is my daughter reading from a book of animals on a lazy Sunday morning.